Insights on Healthcare

Read McKinsey's latest insights on the changes that matter most for navigating the future of healthcare.

Provider Insights | Payer Insights | Healthcare Services & Technology Insights | Business Building in Healthcare | Consumer Health Insights | Behavioral Health Insights | Public Health Insights

Featured Insight

Article

Value creation through business model innovation in US healthcare

– Innovative business models in US healthcare are creating substantial value, but much opportunity remains, even among the fastest-growing organizations.

Featured article

Article

How price transparency could affect US healthcare markets

– Price transparency is one of several industry innovations that is increasing the potential for consumerism in US healthcare.

Most recent articles

Article

Consumers rule: Driving healthcare growth with a consumer-led strategy
– Consumers are increasingly discerning about where, how, and from whom they receive healthcare. Healthcare can learn from other... industries how to provide an optimal end-to-end consumer experience.
Article

Ensuring the financial sustainability of academic medical centers
– In response to financial pressures, academic medical centers are pursuing efforts to improve their near-term fiscal health. Clinician... engagement is crucial to longer-term success.
Article

How to bridge the experience gap by supporting nurses of all tenures
– With leaving still on nurses’ minds, organizations that address the varying needs and preferences of nurses of all tenures... can help mitigate departures and create more rewarding experiences for all.
Article

The future of Medicare Advantage
– The Medicare Advantage program is undergoing its biggest shifts in more than two decades. Payers can take steps now to mount a... strategic, agile response as the changes unfold.

Featured collections

Collection

McKinsey on Healthcare: Innovate to thrive
– A selection of recent articles exploring ongoing uncertainties within the US healthcare industry in 2023 and the opportunities... for innovation and improvement that have emerged throughout the year.
Collection

The Future of Healthcare
A new set of forces buffeting our industry foretell, perhaps, a significant restructuring of our sector. While challenges to healthcare... affordability and access, and industry economics abound, so too do opportunities for rapid, at-scale innovation to improve the future of care.
Collection

The future of US employee healthcare benefits
Continued inflation is threatening the viability of employee healthcare benefits. It’s up to employers to rethink how they... are managed. Innovation will be key.
Collection

McKinsey on Healthcare Podcast
A new series of podcasts around transforming healthcare

Our conversations

Podcast

Speaking to hearts and minds in healthcare
– The power of the spoken word can be a messenger for change.
Podcast

Beyond the numbers: Creating a more diverse future for health
– A conversation about leadership, visions for a future of integrated healthcare systems, and the clear benefits of more diverse... teams.
Podcast

Meeting the member where they are: What is the future of health equity?
– A conversation about addressing the well-being of underserved patient populations and ensuring zip codes are not a key predictor... of health outcomes.
Podcast

Aging reframed: Seeing aging as an opportunity in healthcare
– An inspiring conversation about aging, women in leadership, and the chance to change the narrative on old age.

Provider Insights

Article

How to bridge the experience gap by supporting nurses of all tenures
– With leaving still on nurses’ minds, organizations that address the varying needs and preferences of nurses of all tenures... can help mitigate departures and create more rewarding experiences for all.
Article

Payment integrity in the age of AI and value-based care
– The rise of AI and value-based care is poising the $9 billion payment integrity industry for change.
Article

2024 health systems outlook: A host of challenges ahead
– Health systems may face a challenging year ahead, with increasing competition from nontraditional players, workforce shortages,... and demands for new capabilities. However, these challenges also present opportunities for leaders to focus on resilience, find efficiencies, and take a multilever approach to growth.
Article

Understanding and prioritizing nurses’ mental health and well-being
– More than half of surveyed nurses in the United States reported symptoms of burnout. Employers can take additional steps to better... support nurses today and sustain the profession for the future.

Payer Insights

Article

How price transparency could affect US healthcare markets
– Price transparency is one of several industry innovations that is increasing the potential for consumerism in US healthcare.
Article

The future of Medicare Advantage
– The Medicare Advantage program is undergoing its biggest shifts in more than two decades. Payers can take steps now to mount a... strategic, agile response as the changes unfold.
Article

2024 payers outlook: Opportunities abound
– Five considerations for payer executives as they navigate potential challenges in 2024 and position themselves for future growth.
Article

Leadership rundown: How US healthcare leaders are scaling innovation and transformation
– Healthcare organizations are exploring ways to use data, analytics, and AI to drive and scale innovation and transformation.

Healthcare Services & Technology Insights

Article

The potential benefits of AI for healthcare in Canada
– Integrating AI into Canadian healthcare could help simplify administrative work; improve system management, care quality, and... patient and staff experience; and boost affordability via lower spending.
Article

2024 healthcare services outlook: Challenges and opportunities
– The healthcare services sector has seen rapid growth over recent years. Despite the challenges organizations may face in 2024,... opportunities for the sector still abound.
Article

Untapped opportunities for health system pharmacies
– Two McKinsey surveys of health system pharmacy leaders reveal that pharmacies could do more to manage margins, improve patient... access, and position themselves as strategic sources of growth.
Article

Setting the revenue cycle up for success in automation and AI
– As new technologies emerge, revenue cycle leaders can prepare to harness the potential of these capabilities by establishing the... conditions for success today.

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Business Building in Healthcare

Article

How to bridge the experience gap by supporting nurses of all tenures
– With leaving still on nurses’ minds, organizations that address the varying needs and preferences of nurses of all tenures... can help mitigate departures and create more rewarding experiences for all.
Article

Leadership rundown: How US healthcare leaders are scaling innovation and transformation
– Healthcare organizations are exploring ways to use data, analytics, and AI to drive and scale innovation and transformation.
Article

Women in the healthcare industry: An update
– Although healthcare continues to outpace other industries in the representation, hiring, and advancement of women, the latest... data show there is still plenty of room for improvement.
Article

Investing in the new era of value-based care
– Recent trends appear to make a case for investing in value-based care. Here’s why value-based models now show both the potential... and propensity for growth.

Consumer Health Insights

Article

Healthcare in Latin America: What are consumers looking for?
– A survey of more than 4,200 people paints a picture of typical healthcare consumers in Latin America, including their tendency... to defer care and their desire for more convenient settings of care.
Article

Consumers’ perceptions of their health-related social needs
– Healthcare ecosystem entities can use insights gleaned from a US consumer survey of health-related social needs to inform policies... and programs and improve outcomes.
Article

Meeting changing consumer needs: The US retail pharmacy of the future
– In the face of industry headwinds, pharmacies can work to make the most of their distinct advantages to meet shifting consumer... needs.
Article

Marketing in healthcare: Improving the consumer experience
– The time has come for healthcare providers to wake up to the modern consumer and start building the alignment, capabilities, and... infrastructure to support next-gen marketing in healthcare.

Behavioral Health Insights

Article - McKinsey Health Institute

Working nine to thrive
– Better aligning employment with modifiable drivers of health could unlock years of higher-quality life and create trillions of... dollars of economic value.
Article

Understanding and prioritizing nurses’ mental health and well-being
– More than half of surveyed nurses in the United States reported symptoms of burnout. Employers can take additional steps to better... support nurses today and sustain the profession for the future.
Article - McKinsey Health Institute

Reframing employee health: Moving beyond burnout to holistic health
– A new McKinsey Health Institute survey across 30 countries offers insights into how organizations can help create a workplace... that prioritizes physical, mental, social, and spiritual health.
Article - McKinsey Health Institute

Gen Z mental health: The impact of tech and social media
– A new McKinsey Health Institute survey finds that Gen Z’s social media engagement can feel negative but can also help with... finding mental health support and connectivity.

Public Health Insights

Article

Public health’s inflection point with generative AI
– Public health organizations can responsibly use generative AI to improve service delivery, bolster outbreak preparedness, accelerate... R&D, and enhance health outcomes for communities.
Article

Future-proofing health systems for climate risks and pandemics
– Climate change and infectious-health risks are threatening health systems across the globe. High-impact investments that address... these risks concurrently could also help build resilient health systems.
Article

The end of the COVID-19 public health emergency: What’s next?
– As a raft of federal COVID-19 support interventions and regulatory waivers expire, healthcare providers, payers, and other private... stakeholders can respond strategically.
Article

Virtual health for all: Closing the digital divide to expand access
– Affordable broadband with wraparound support could expand access to cost-efficient virtual health for underserved communities.... Seven actions could help state and local leaders unlock this opportunity.

More Insights

McKinsey Direct

Redesigning for speed: Addressing life cycle compression in biopharma
– Biopharmaceutical companies that make bold moves to address life cycle compression, including reshaping portfolios and operations... for agility and decisiveness, can capture value from innovation.
Article

The future of Medicare Advantage
– The Medicare Advantage program is undergoing its biggest shifts in more than two decades. Payers can take steps now to mount a... strategic, agile response as the changes unfold.
Interview - McKinsey Health Institute

The business of healthcare: ‘I’m always optimistic about what’s possible’
– Clinician and business executive Cheryl Pegus shares her bold vision for healthcare and the role businesses can play in ensuring... everyone has access to high-quality healthcare.
Interview - McKinsey Health Institute

‘We need to invest in health workers between major pandemics—not just when we have a pandemic’
– Former US government official and long-time social entrepreneur Raj Panjabi shares insights on the importance of community health... workers and on how being a refugee connects to his perspective on health equity.
Article

2024 health systems outlook: A host of challenges ahead
– Health systems may face a challenging year ahead, with increasing competition from nontraditional players, workforce shortages,... and demands for new capabilities. However, these challenges also present opportunities for leaders to focus on resilience, find efficiencies, and take a multilever approach to growth.
Article

Healthcare’s next chapter: What’s ahead for the US healthcare industry
– The US healthcare industry faces continued uncertainty in 2024, but healthcare leaders can seize opportunities for innovation... and improvement. Building resilient and agile organizations will be crucial for success in this challenging environment.
Article

What early-stage investing reveals about biotech innovation
– Public funding for biotech remains tenuous, but in 2022 and 2023 venture capitalists have continued to pour money into innovative... platforms that could revolutionize the sector.
Article

Digital diagnostics: A path forward for IVD
– In vitro diagnostics players are being tested as their offerings are increasingly commoditized. Digital diagnostics offers a path... to growth.
Article - McKinsey Health Institute

Aging with purpose: Why meaningful engagement with society matters
– A McKinsey Health Institute analysis shows older adults are happier and healthier when they engage more in society—and helping... them do so could benefit the economy.
Article

Leadership rundown: How US healthcare leaders are scaling innovation and transformation
– Healthcare organizations are exploring ways to use data, analytics, and AI to drive and scale innovation and transformation.
Article

Improving US orthopedic care via patient-centric pathways
– Orthopedic care is among the largest categories in US healthcare; improvements could have far-reaching positive effects. We analyze... care pathways to spot opportunities for better coordination.
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