Latest insights


The role of academic-based health systems: An interview with Catherine Jacobson and Thomas Zenty

Catherine Jacobson, president and CEO of Froedtert Health, and Thomas Zenty, CEO of University Hospitals, explain how their academic medical centers and academic-based health systems are finding their niche in the healthcare ecosystem. As these centers develop, how do changing consumer expectations and social determinants of health change their vision for the future?


Why social determinants matter for children’s health: An interview with Michael Fisher

The president and CEO of Cincinnati Children’s Hospital explains how social determinants of health (e.g., education, housing, social support) affect children’s health outcomes, and how organizations that invest and intervene early can generate both near- and long-term value.


Best-in-class digital document processing: A payer perspective

Despite the promise of digitization, paper forms will remain for many years. Payers that find a better way to handle both paper-based and digital information will have a competitive advantage.


The evolution of healthcare-provider profit pools

Why nonhospital-provider segments are primed for growth—and why that matters.


Transformative healthcare growth through diversification

Five lessons to consider when moving beyond your core business


Supercharging the ROI of your care management programs

Using advanced analytics and digital capabilities to improve the design and implementation of care management programs can promote better patient outcomes and an improved return on investment (ROI).