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Critical care capacity: The number to watch during the battle of COVID-19

Since the explosion of COVID-19, most countries have put in place public health measures to “flatten the curve” and accepted the concomitant economic pull back. But there is another number everyone should watch now: the capacity in hospitals to deliver critical care in intensive care units (ICU) with ventilators. It is the metric that indicates whether hospital systems will be overwhelmed.

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Helping US healthcare stakeholders understand the human side of the COVID-19 crisis: McKinsey Consumer Healthcare Insights

Healthcare stakeholders on the frontlines of the COVID-19 pandemic must understand not only the disease itself, but also consumers’ questions, concerns, and behaviors. Our recent rapid-research effort in the US provides some early insights.

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Transforming healthcare with AI: The impact on the workforce and organizations

Artificial intelligence (AI) has the potential to transform how healthcare is delivered. A joint report with the European Union’s EIT Health explores how it can support improvements in care outcomes, patient experience and access to healthcare services. It can increase productivity and the efficiency of care delivery and allow healthcare systems to provide more and better care to more people. AI can help improve the experience of healthcare practitioners, enabling them to spend more time in direct patient care and reducing burnout.

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Duals demystified: Actions to drive quality, outcomes, and value for the dual eligible population

State and federal stakeholders are sharpening their focus on the dual eligible population. What will it take to improve quality, outcomes, and value for this population?

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Understanding the impact of unmet social needs on consumer health and healthcare

Income, employment, education, food security, housing, transportation, safety, and social support are all factors that affect health and well-being.

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Redefining what’s possible in healthcare: An interview with John E. Gallina

John E. Gallina, EVP and CFO at Anthem shares his perspective on the changing healthcare landscape and opportunities to reduce cost, reinvent care delivery, personalize the consumer experience, and engage with partners to create change.