Latest insights

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Insights into the 2018 individual exchange market

This analysis reflects carrier participation, pricing, and plan type trends for the 2018 individual exchange open enrollment period. Findings are across 50 states and D.C.

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Putting the right price on customer interactions

Consumers are willing to pay more for choice in their interactions, yet most companies remain perplexed about which ones their customers really want—and how much to charge for them.

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Planning for the future of healthcare: A conversation with Ken Burdick, CEO, WellCare

Ken Burdick, CEO, WellCare shares his perspective on major trends and opportunities in US healthcare with David Nuzum, Senior Partner, McKinsey and Company.

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Low back pain: Two insights on treatment patterns from a patient journey analysis

Low back pain is common and costly. By providing a longitudinal view of treatment patterns, patient journey analytics can identify opportunities for timely, high-quality, cost-effective interventions.

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Planning for the future of healthcare—Marc Harrison, President and CEO, Intermountain Healthcare

Marc Harrison, President and CEO, Intermountain Healthcare shares his perspective on overcoming challenges and his leadership priorities with Brendan Buescher, Senior Partner, McKinsey and Company.

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Next-generation analytics meets first principles

As more data about individuals with special care needs becomes available, the latest innovations in data analytics can be used to transform care delivery for them in a financially sustainable way.